Frequently Asked Questions

Have questions about awning installation, materials, or maintenance? Our FAQ section covers everything homeowners and business owners in Charlotte need to know—from choosing the right style to understanding weather durability. Get clear, honest answers from the local experts you can trust.
We provide honest, upfront pricing with no hidden fees. While big box stores use cheap materials that fail quickly, our custom solutions offer better longevity and value. Get a free exact quote with our 15-minute assessment!
Yes! We offer a wide selection of colors, patterns, and textures to match your exterior style. Whether you want a bold stripe for visibility or a subtle neutral tone for a modern look, we’ll help you design an awning that enhances your property’s curb appeal.
Yes—our awnings are designed to block direct sunlight, significantly lowering indoor temperatures and reducing reliance on air conditioning. Many clients see a noticeable drop in cooling costs, especially during Charlotte’s hot summer months.
Minimal maintenance is needed. Our awnings are built with durable, fade-resistant materials that require only occasional cleaning. For motorized models, we offer optional maintenance checks and are always available if you need repairs or adjustments.
Yes—professionally installed awnings enhance curb appeal and increase usable outdoor space, which can add to resale value. Buyers love outdoor features like shaded patios or stylish entry awnings, especially in a warm-weather city like Charlotte.
In most residential cases, permits aren’t needed—but if your awning project requires city approval (common for commercial setups), we can assist with that process. We’re familiar with local codes and ensure all installations are compliant.
Yes! We can print your logo, brand colors, or custom graphics on commercial awnings to make your business stand out. It’s a powerful way to boost visibility while protecting your storefront from sun and rain.

Our commercial-grade awnings feature:

  • Wind-rated frames up to 55 mph
  • Mildew-resistant fabrics with 10+ year UV protection
  • Reinforced mounting that won’t pull away from your building
Most residential projects are completed in 1 day, commercial jobs in 2-3 days max. We:
✓ Arrive on time with full crews
✓ Leave your property spotless
✓ Provide same-day orientation
Our Sunsetter Series features:
✓ Aircraft-grade aluminum tracks
✓ Quiet motors with 50,000-cycle testing
✓ 5-year “No Worries” warranty
We offer full-service repair and replacement. Whether it’s fabric damage, a mechanical issue, or frame wear, our team provides fast, seamless fixes using matching materials. We make it easy to restore your awning without replacing the entire unit.
Absolutely. Retractable awnings can be retracted during colder months, and stationary awnings can be winterized or taken down if desired. We’ll guide you on the best care plan based on your setup and usage.
A simple rinse with water and mild soap is usually enough to keep your awning looking fresh. Our team provides care instructions after installation, and we’re always available for maintenance guidance if needed.
Of course. During your free consultation, we’ll bring fabric swatches and frame finish options so you can see and feel the materials before making a decision. We want you to be 100% confident in your selection.